- A confirmation e-mail will be sent to the e-mail address associated with your account.
- Your order number and customer number will be in the confirmation e-mail for future contact lens orders.
- To ensure the accuracy of your order, 1-800 CONTACTS will contact your eye doctor to verify your prescription information. If you want to speed up the verification process of your contact lens shipment, please print the confirmation page at the end of your order and attach your prescription. Fax both sheets to 1-800-875-9851.
- Reordering your contact lenses is easy. Just visit 1800CONTACTS.com and click “My Account” to order contacts in the future. Sign in using the e-mail address and password you created for your first order. Your prior purchase information will be saved for your convenience.
- You can check the status of your contact lens order or print an invoice by signing in and clicking “Order Status & History” in the account hub.
- If you have more questions about placing your contact lens order for the first time, please call 1-800-266-8228.
PLEASE NOTE: By faxing in your contact lens prescription to 1-800-875-9851, you can speed up the shipping process of your contact lens order since we don’t have to wait for the eye doctor to verify. For more information on eye doctors and prescriptions, please visit our
What You Need to Know page.