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Has your doctor charged you a fee for a copy of your prescription or when another contact lens retailer attempts to verify your prescription with your doctor's office?

While this situation can be frustrating to deal with, you are not without options. Charging for a copy of one's contact lens prescription as part of the exam or for verifying is specifically not permitted under federal law. The Fairness to Contact Lens Consumer Act, a federal law which governs the release of contact lens prescriptions, provides specific guidelines to eye care providers about their responsibilities to patients regarding their obligation to release and verify prescriptions. The specific section of the law is provided below:

File a Complaint
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