Contact Lenses at 1-800 CONTACTS
Company Backgrounder

1-800 CONTACTS, Inc. is the largest vendor of replacement contact lenses in the world.

1-800 CONTACTS provides contact lens wearers with a fast, convenient and less expensive way to purchase their replacement contact lenses.

At its one location in Salt Lake City, Utah, 1-800 CONTACTS stocks almost 10 million contact lenses, the world's largest contact lens inventory. 1-800 CONTACTS sells over 150,000 replacement contact lenses a day-more than 2,500 retail optical stores combined.

With the world's largest inventory of contact lenses at its disposal, 1-800 CONTACTS is able to fill, within 48 hours, 90 percent of all orders it receives. The size of its inventory maximizes the likelihood that wearers' exact prescriptions are in stock when they order and, should it be necessary, available for overnight shipment directly to their doors.

Contact lens wearers can order from 1-800 CONTACTS via phone, fax, mail, or the Internet. 1-800 CONTACTS sells the exact same contact lenses one finds at an eye care practitioner. The company's focus on providing contact lens wearers with a quick, convenient, and less expensive way to shop for replacement contacts has proven popular. The company has over 5 million customers and has shipped more than 15 million orders since opening its doors in 1995.

It is estimated that contact lens wearers ordering from 1-800 CONTACTS save over $40 million per year compared to what they would pay at a retail store and an average of 30 percent compared to their local eye care practitioner's prices.

The company maintains a staff of more than 250 trained customer service agents who are available seven days a week to assist with ordering. Although the customer service representatives do not provide medical advice, they receive intensive training in contact lenses and customer service.

1-800 CONTACTS is an innovative company that has played a critical role in bringing convenience and competition to the replacement contact lens market.