At 1-800CONTACTS, we know that the last thing you need is something else to worry about. That’s why we make getting your contacts easy, and then back up every order with our 100% Satisfaction Guarantee. That means that if you are dissatisfied for any reason, we’ll make it right.
Each of our customers enjoy:
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Live customer service support by chat, email, or phone available 24/7 to address your needs.
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Free exchanges of unopened boxes of previously purchased contact lenses if your prescription changes.
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Free replacement of torn contact lenses.
"Last time I ordered contact lenses, one did not fit correctly. I contacted 1-800 Contacts and your customer service was excellent. They immediately sent a new lens to replace the one that didn't fit. I was extremely satisfied and would recommend your company highly."
Kim
Connecticut
"YOU ROCK!! Everyone I have ever spoken with at your company are genuinely friendly and very helpful!! We've had odd situations with kids at college, orders with different shipping addresses, temporary RXs and you've always come thru for us. I have no intentions of switching to another online contact lens store. Best wishes to everyone at 1800contacts. Thank you!"
Maggie
California
"I really like doing business with your company because of what I call the “no hassle policy.” Thanks again!"
Judy
Tennessee