“Customer retention is what drives us. The real value in this business is the reputation we build. Contact lenses are just the product we deliver. What we really sell is service.”
As the world’s largest contact lens store, 1-800 CONTACTS is dedicated to providing you with a simple, hassle-free way to replace your contact lenses. At 1-800 CONTACTS, you will receive the exact same contact lenses your doctor prescribed, delivered to your door, at a great price. And with an inventory of more than 15 million contacts, we are more likely to have your prescription in stock than anyone else, which means you’ll receive your contacts fast.
1-800 CONTACTS has filled more than 30 million orders for over 8 million customers. In a single day, we deliver more than 200,000 contact lenses to customers. Our large volume and central distribution facility help keep costs down—and we pass the savings on to you.
At 1-800 CONTACTS, our goal is to make it as easy and convenient as possible to purchase your contacts. In support of that goal, we offer simple ordering by phone, Internet, mail or fax, along with over 350 trained customer service agents ready to provide live help 7 days a week. With the largest inventory of contact lenses on the planet, no one is more likely to have your exact prescription in stock and ready to ship. Having your lenses come to you saves time, no more running around town to pick up contact lenses. It’s that simple. At 1-800 CONTACTS we deliver, you save.
Updated Jan 13th, 2014