Why does 1-800 Contacts want a copy of my prescription?

If you have ordered with us before you know we, almost always, ask for a copy of your prescription. We know you’ve probably, at least once, wondered why. “Can’t they just call my doctor to get that information”, you might ask. Yes, we definitely can, but sending a copy in makes getting your contacts that much easier. Let’s break it down.

You’ll get your contacts even faster

By law, we have to verify your prescription to make sure the contacts we’re sending out are correct. We can contact your eye doctor’s office for you, but it can take up to one business day to hear back from them. When you send in your prescription, we can use it to verify your order in minutes and ship your contacts out right away. In fact, if you order before 5:00 PM EST, we can guarantee they’ll ship out that day! We also have the largest inventory of contact lenses in the US, so we have most prescriptions in stock and ready to go. If you’re in a pinch, we also offer next business day delivery so you’re never stuck without your contacts.

It makes ordering online a breeze

Ordering with us is already super simple. We understand that life is complicated enough without having to decipher your doctor’s handwriting and then spend time typing prescription details into a website. Our main goal at 1-800 Contacts is to take the pain out of ordering your contacts and when you send us a copy of your prescription, we’ll enter all the parameters for you. Then you just have to enter your brand, shipping and billing information. If you’ve ordered with us before, then it’s as simple as clicking reorder on our homepage. No extra steps, confusing prescriptions, or weird loopholes. Just easy, simple, and fast.

We can guarantee prescription perfection

Doctors are notorious for hastily (and sloppily) writing prescriptions and using shorthand jargon. Sometimes it feels like archaeologists had an easier time translating hieroglyphics than deciphering your doctor’s handwriting. By sending us your prescription, we take away all the guesswork. Our team of highly-trained prescription professionals are fluent in “doctor-ese” and see hundreds of prescriptions a day. They’ll add your prescription details to your order in seconds. It’s less work for you and we can guarantee we’ll send you the right contacts, every time.

We hope that clears things up! To get started on an order, which we hope will include a copy of your prescription, click here. If you have any questions, at all, we have agents available through chat or over the phone 24/7.  Real people, too, not a bot or computer, but an actual real person.

Crazy, right?