The better way to get your contacts.

The better way to get your contacts.

Your happiness, backed by our Gajillion Percent Promise.

1-800 Contacts Team

Nov 3, 2023

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What even is a Gajillion Percent Promise?

What even is a Gajillion Percent Promise?

It’s more than a 100% satisfaction guarantee. It’s our never-ending promise that your experience will be nothing but perfect. It’s our promise that you’ll never go back to the doctor’s office to stock up on contacts. Everything from the ordering process to the fast, free shipping, to the moment our blue box lands on your doorstep is guaranteed perfection. And if there’s a hiccup or if you have questions, our real, friendly, customer service reps are standing by 24/7, ready to help.

Lots of businesses promise “100% satisfaction guaranteed” but our Gajillion Percent Promise offers our customers so much more.

Lots of businesses promise “100% satisfaction guaranteed” but our Gajillion Percent Promise offers our customers so much more.

Millions of contacts in stock.

We have a couple of giant warehouses so we can 1. keep your brand in stock and 2. ship it to you really fast (probably this afternoon).

Best-price guarantee.

We won’t say you can get contacts here on the cheap because that makes things sound sketchy. What we will say is that we’ll beat any competitor’s price.

Online prescription renewal.

Prescriptions always seem to expire at the most inconvenient time, amirite? It’s why we created our online vision exam, ExpressExam. It only takes 10 minutes and then you’ll have a doctor-issued prescription within 24 hours.

No hidden fees.

Hidden fees have no place at 1-800 Contacts. Same goes for bad attitudes, spiders, and leprechauns (the mean kind).

Free returns and exchanges.

We’ll exchange any unopened contacts for free (including shipping) should your prescription change. Actually, we’ll exchange unopened contacts for any reason.

Tear a lens? We’ve been there.

These things happen. Just give us a call and we’ll send out a replacement contact lens for free. 

Find my contacts

Annnd some more reviews that made us feel warm and fuzzy:

Monday I didn’t have an active prescription or any contacts left. Today I have a new prescription and a box of new contacts. Thank you @1800CONTACTS for the free prescription online renewal and the free overnight shipping. You guys are the best company when it comes to contacts.

– Juan

FWIW, so 👏 pleased 👏 with @1800CONTACTS. Renewed my contact prescription right on their app yesterday. They already shipped a new supply of contacts and threw in a free sample of dailys as well. All hail the heroes of sunglasses season! 😎

– Kelsey

Thank you @1800CONTACTS! Not only did you renew my contacts online when I was in a jam, you price-matched a cheaper retailer. It cannot be said enough how much good customer service means at a time like this.

– Sharon

Get 20% off your first order.
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