A lot of people rely on 1-800 Contacts to get the contact lenses they need for day-to-day life. After 25 years in business we’re happy to still be able to do just that.

Short version: With adjustments to keep our associates safe, business is functioning as normal. We have plenty of inventory and are receiving more as scheduled. Customer orders are being shipped daily. You can place an order anytime here.

Yes, we have contacts in stock (and are receiving more from manufacturers).

We have over 45 million contact lenses in our distribution centers and are shipping orders daily. Our call center staff is fantastic and still available 24/7 to help you with questions about ordering, your contacts, your prescription, etc.

We’re keeping our associates safe.

Most of our team members are now working from home, including call center associates. We have adjusted our distribution center shifts to meet social distancing guidelines, and we are rigorously sanitizing workstations, equipment, and other surfaces in our centers multiple times a day. 

Can’t get to your doctor? You can renew your expired prescription from home.

Many people need to renew their prescription to order contacts but can’t because their eye care providers are closed. ExpressExam lets you take a 10-minute online vision exam and get a renewed contact lens prescription (from a board-certified eye doctor) often within a few hours. This service is available in the 31 states that allow telemedicine for vision care. It’s free while eye care providers are closed.

Still here to help.

We’re happy to be in a position where we can still make this one, small part of life simple and easy for people. If you have questions we didn’t answer here, please feel free to reach out to us anytime at 1-800 CONTACTS (1-800-266-8228) or by chat.

Click here to place your next order.

We’ll continue to update this post as needed.

Yes, contact lenses are safe.

The CDC says to continue practicing good contact lens hygiene habits:

Wash your hands

Wash your hands with soap and water for 20 seconds before and after handling your contacts.

Use Clear Care solution

Use Clear Care Plus solution to disinfect your contacts (for non-daily contact wearers).

Don't sleep in contacts

Don't sleep in your contacts or wear them longer than the manufacturer intended.

Get more contact lens care tips here.

One response to “1-800 Contacts response to COVID-19”

  1. Nancy DiSilva says:

    Thank you for still providing your services (and the COVID-19 update). Be well and stay safe.