Your prescription details can be found on the side of your contact lens box. If you don’t have a box, we’re happy to contact your eye care provider to get a copy of your prescription for you. This can take up to one business day.

We need a valid prescription for every order (it’s the law). If you don’t have one, no worries. You can get one with our online vision exam, ExpressExam. It only takes about 10 minutes, and you’ll have a doctor-approved prescription usually within two business hours.

Yes, your brand is part of your prescription. But if you'd like to try a new brand, you can take our online vision exam and a board-certified ophthalmologist can recommend multiple brands for you to try.

We triple verify your prescription (either with a prescription you send us or by contacting your eye care provider). When our verification team gives your order the thumbs-up, our shipping team sends it off into the sunset where it happily makes its way to you.

We offer more than 100% satisfaction guarantee on all orders, it’s what we call our “Gajillion Percent Promise.” We’ll even return or exchange unused lenses if your prescription changes. Once we verify your new prescription, your lenses will be replaced and sent to you. We're also happy to replace torn lenses because everybody knows they’re the worst. The. Worst.

If you wear different brands in each eye, start by entering the prescription for your right eye. On the product page for your brand, uncheck the box next to “Left Eye”. The page will refresh with the parameters for the left eye grayed out. Enter the parameters for your right eye according to your prescription or contact lens box and enter your name below the prescription. When you are done with the right eye, continue by clicking the “Add to Cart” button. You will be taken to the shopping cart and see the prescription you entered for your right eye. To enter the prescription for your left eye, navigate to your brand using the search box or one of the product lists on the left side of the page. When you’ve found your brand and arrived on its product page, uncheck the box next to “Right Eye.” The page will refresh with the right eye grayed out this time. Next, enter the parameters for your left eye according to your prescription or contact lens box and enter your name below the prescription. When you are finished, click Add to Cart. You will arrive on the shopping cart page again, this time with the separate prescriptions for each eye listed. Review the prescriptions to make sure they are correct and then hit “Continue Order” to proceed.

Yes, you receive the exact same contact lenses as you would from your eye doctor, including all of the major brands like Acuvue®, Soflens®, Air Optix Aqua®, Optima®, PureVision®, Focus® and Biomedics® as well as hard-to-find specialty lenses such as toric, colored, bifocal, multifocal and disposable contact lenses.