All Terms & Conditions
Common short codes Terms & Conditions
The short codes 41800, 82020, 62020, 733455 and 536737 are used by 1-800 Contacts to promote contact lens sales and services.
How to opt in
You may opt-in by sending CONFIRMATION to SC 41800 to obtain order and shipping information. Frequency varies by user. You may opt-in by sending PROMO to SC 62020 for promotional messages. Frequency varies by user. You may opt-in by texting the keyword "CONTACTS" or "REORDER" to 41800, 82020, 62020, 733455 and 536737. 4msgs/order. You may also opt-in by sending an MMS prescription to 41800, 82020, 62020, 733455 and 536737 to place an order for contacts. 4 msgs/order. You may opt-in to the Chat service by texting “INFO” where a user can chat with an agent who can assist with any order questions. Frequency depends on the user’s response. You may opt-in to the South Valley Optical appointment reminders by sending EYES to SC 733455 or through your representative. Frequency varies by user. Text EYES to SC 82020 for appointment reminders.
How to opt out
To opt-out from our SMS service you can text “STOP” to the short codes 41800, 82020, 62020, 733455 or 536737 from your mobile phone. You will be unsubscribed from the text program. You will receive one SMS that confirms you have successfully opted-out. After that you will receive no more messages for this system until you opt-in again.
How to get help or support
To get help at any time, you can email us at firstname.lastname@example.org or call us toll free at 1-800-CONTACTS (1-800-266-8228). From your phone you can also text “HELP” to the short codes 41800, 82020, 62020, 733455 or 536737. Supported carriers are AT&T, U.S. Cellular, Verizon Wireless, Sprint, Cricket, Boost, T-Mobile and Metro PCS. 4 messages/order. Message & Data Rates May Apply. T-Mobile is not liable for delayed or undeliverable messages.
At 1-800 CONTACTS, Inc., “1-800 Contacts” or “we”, we value our customers and respect your privacy. We don’t sell, rent or loan any information about you to any third party. We collect customer information to be able to process your order and verify your prescription (if necessary and only with your authorization), as well as improve your shopping experience and to communicate with you about our products, services, contests, surveys and promotions as well as helpful information regarding contact lenses, optical goods, or ocular health. 1-800 Contacts recognizes that it must maintain and use customer information responsibly.
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